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Hardware Control doesn't work / I can't change the volume from the front panel.

Hardware control is a feature which allows the MONITOR knob and DIM/MUTE switches to be linked to the SaffireControl and SaffireControl PRO software. This can be turned on in the SaffireControl/SaffireControl PRO software for any output pair by pressing the 'H' button for that pair.

In order for the hardware control MONITOR knob and DIM switch to work SaffireControl/SaffireControl PRO must be running and hardware control must be turned on.

Note that the MUTE button will function whether SaffireControl/SaffireControl PRO is open or not.